Terms & Conditions - High Roller Casino

Last Updated: December 23, 2026

Welcome to High Roller Casino. These Terms and Conditions ("Terms", "Agreement") govern your access to and use of the High Roller Casino online gaming platform, website, and services (collectively, the "Service"). By registering an account with High Roller Casino Canada, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

1. Definitions

For the purposes of these Terms and Conditions:

• "Casino", "We", "Us", "Our" refers to High Roller Casino, the operator of the highroller casino platform.
• "Player", "You", "Your" refers to any individual who registers an account and uses the High Roller Casino services.
• "Account" means the unique account created for You to access our Service at High Roller Casino Canada.
• "Service" refers to the online casino gaming platform, website, games, and all related services provided by High Roller Casino.
• "Bonus" means any promotional offer, free spins, credits, or rewards provided by High Roller Casino bonus programs.
• "Real Money" refers to the funds deposited by the Player for gaming purposes on the High Roller online casino platform.
• "Jurisdiction" refers to Canada and its provinces where High Roller Casino operates legally.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

To register and play at High Roller Casino, you must:

• Be at least 19 years of age (or the legal gambling age in your province of residence in Canada)
• Be a legal resident of Canada or currently located within Canadian territory
• Have the legal capacity to enter into a binding agreement
• Not be self-excluded from gambling activities in any jurisdiction
• Not be located in a restricted territory as defined by High Roller Casino

2.2 Account Creation

When creating an account with High Roller Casino Canada, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain only one account per person, household, or IP address
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized use of your account
• Accept full responsibility for all activities conducted through your account
• Complete identity verification procedures when requested

2.3 Account Verification

High Roller Casino reserves the right to request identity verification documents at any time. Players must provide valid government-issued identification, proof of address, and payment method verification within 72 hours of request. Failure to comply may result in account suspension and withdrawal restrictions.

3. Deposits, Withdrawals, and Payment Processing

3.1 Deposits

High Roller Casino accepts various payment methods for Canadian players:

• Credit and debit cards (Visa, Mastercard)
• E-wallets (Interac, Skrill, Neteller)
• Bank transfers and Interac e-Transfer
• Cryptocurrencies (Bitcoin, Ethereum, where applicable)

Minimum and maximum deposit limits apply per transaction and are displayed in your account. All deposits must be made in Canadian Dollars (CAD). High Roller Casino does not charge fees for deposits, but your payment provider may apply charges.

3.2 Withdrawals

Withdrawal requests at High Roller online casino are subject to:

• Minimum withdrawal amount of $20 CAD
• Maximum withdrawal limits as specified in your account tier
• Processing time of 24-48 hours for verification
• Payment method verification and anti-money laundering checks
• Completion of wagering requirements for any active High Roller Casino bonus

3.3 Withdrawal Policy

Players must withdraw funds using the same method used for deposit where possible. First-time withdrawals require identity verification. High Roller Casino reserves the right to request additional documentation for withdrawals exceeding $2,000 CAD or for suspicious activity patterns.

3.4 Currency and Exchange Rates

All transactions on the highroller casino platform are conducted in Canadian Dollars (CAD). If you deposit in a different currency, standard exchange rates and conversion fees will apply as determined by your payment provider.

4. Bonuses and Promotions

4.1 Bonus Terms

High Roller Casino bonus offers are subject to specific terms and conditions:

• Bonuses are available to eligible players who meet qualification criteria
• Each bonus has specific wagering requirements that must be met before withdrawal
• Bonus funds and winnings are separate from real money balance
• Maximum bet limits apply when playing with bonus funds (typically $5 CAD per spin)
• Certain games may contribute differently to wagering requirements
• Bonuses may have expiration dates and must be used within the specified timeframe

4.2 Wagering Requirements

Unless otherwise stated, all High Roller Casino bonus offers have wagering requirements ranging from 30x to 50x the bonus amount. Players must complete wagering requirements before requesting a withdrawal of bonus winnings. Game contributions toward wagering vary:

• Slots: 100% contribution
• Table Games: 10-20% contribution
• Live Casino: 10% contribution
• Video Poker: 5% contribution

4.3 Bonus Abuse

High Roller Casino strictly prohibits bonus abuse, including but not limited to: creating multiple accounts to claim bonuses, irregular betting patterns, collusion, or any attempt to manipulate the bonus system. Violation of bonus terms will result in forfeiture of bonus funds, winnings, and potential account closure.

5. Gaming Rules and Fair Play

5.1 Game Integrity

All games on the High Roller online casino platform use Random Number Generators (RNG) certified by independent testing agencies. High Roller Casino guarantees fair and random game outcomes. Any attempt to manipulate game results or exploit software vulnerabilities is strictly prohibited.

5.2 Prohibited Activities

The following activities are strictly forbidden on the High Roller Casino platform:

• Using automated software, bots, or mechanical devices for gameplay
• Collusion with other players or third parties
• Exploiting software errors or game malfunctions
• Fraudulent activities including identity theft or payment fraud
• Money laundering or financing illegal activities
• Abusive behavior toward staff or other players
• Using VPN or proxy services to disguise location

5.3 Game Malfunctions

In the event of a game malfunction, all affected bets and payouts are void. High Roller Casino will investigate the issue and refund affected stakes where appropriate. Players must report suspected malfunctions immediately through customer support.

6. Responsible Gaming and Self-Exclusion

6.1 Commitment to Responsible Gaming

High Roller Casino Canada is committed to promoting responsible gaming. We provide tools and resources to help players maintain control over their gaming activities:

• Deposit limits (daily, weekly, monthly)
• Session time limits and reminders
• Loss limits and wagering limits
• Cooling-off periods (24 hours to 30 days)
• Self-exclusion options (6 months to permanent)

6.2 Self-Exclusion Process

Players can request self-exclusion by contacting High Roller Casino customer support. During the self-exclusion period:

• Your account will be suspended and cannot be reopened
• You will not receive promotional materials
• Any attempts to open new accounts will be prevented
• Existing bonus funds will be forfeited
• Withdrawal of real money balance will be processed

6.3 Support Resources

High Roller Casino provides links to professional gambling support organizations in Canada, including Gamblers Anonymous, Gambling Therapy, and provincial problem gambling helplines.

7. Privacy and Data Protection

7.1 Data Collection

High Roller Casino collects and processes personal information necessary to provide gaming services, including:

• Personal identification information (name, date of birth, address)
• Contact information (email, phone number)
• Financial information (payment methods, transaction history)
• Gameplay data and account activity
• Device information and IP addresses

7.2 Data Usage

Your personal information is used to:

• Process registrations, deposits, and withdrawals
• Verify identity and prevent fraud
• Provide customer support services
• Send promotional communications (with consent)
• Comply with legal and regulatory obligations
• Improve services and user experience

7.3 Data Security

High Roller Casino employs industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect player data. We comply with Canadian privacy laws and international data protection standards.

8. Account Closure and Termination

8.1 Voluntary Closure

Players may request account closure at any time by contacting customer support. Upon closure:

• Remaining real money balance will be returned to the player
• Active bonuses will be forfeited
• Pending withdrawals will be processed
• Account data will be retained as required by law

8.2 Termination by High Roller Casino

High Roller Casino reserves the right to suspend or terminate accounts for:

• Violation of these Terms and Conditions
• Fraudulent or illegal activities
• Provision of false information
• Abuse of bonuses or promotional offers
• Underage gambling
• Multiple account creation

Upon termination, the player forfeits all account balances including deposits, bonuses, and winnings. High Roller Casino may report illegal activities to relevant authorities.

9. Intellectual Property

All content, software, graphics, logos, and trademarks on the High Roller Casino platform are the intellectual property of High Roller Casino or its licensors. Players may not:

• Copy, reproduce, or distribute casino software or content
• Reverse engineer or decompile any software
• Use High Roller Casino trademarks or logos without permission
• Create derivative works based on casino content
• Frame or mirror any part of the website

10. Liability and Disclaimers

10.1 Service Availability

High Roller Casino strives to provide uninterrupted service but does not guarantee 24/7 availability. We are not liable for service interruptions caused by:

• Technical maintenance or updates
• Third-party service provider failures
• Internet connectivity issues
• Force majeure events
• Regulatory or legal requirements

10.2 Limitation of Liability

High Roller Casino's liability is limited to the amount deposited by the player. We are not liable for:

• Indirect, consequential, or special damages
• Loss of profits or opportunities
• Errors in game display or calculation (malfunction voids all pays and plays)
• Unauthorized account access due to player negligence
• Third-party payment processor delays or failures

10.3 Indemnification

Players agree to indemnify and hold harmless High Roller Casino, its affiliates, and employees from any claims, damages, or expenses arising from violation of these Terms or illegal activities conducted through their account.

11. Dispute Resolution

11.1 Complaint Procedure

If you have a complaint regarding the High Roller online casino service:

1. Contact customer support with detailed information about your concern
2. Allow up to 48 hours for initial response
3. If unresolved, request escalation to management
4. Final decision will be communicated within 10 business days

11.2 Alternative Dispute Resolution

If you are not satisfied with High Roller Casino's resolution, you may contact our independent dispute resolution service or the relevant gaming authority in Canada for mediation.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Canada and the specific province where you reside. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of Canadian courts. By using High Roller Casino services, you consent to the jurisdiction and venue of courts in Canada.

13. Changes to Terms and Conditions

High Roller Casino reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the modified Terms. Players are responsible for regularly reviewing these Terms. Material changes will be communicated via email or account notification.

14. General Provisions

14.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14.2 Waiver

Failure by High Roller Casino to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.3 Assignment

Players may not assign or transfer their rights or obligations under these Terms. High Roller Casino may assign these Terms to any affiliate or successor entity.

14.4 Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any game-specific rules, constitute the entire agreement between you and High Roller Casino regarding the use of the Service.